We are committed to safeguarding your privacy online and
protecting the information that we collect. As part of the normal operation of
services, we collect and, in some instances, disclose information about you. To
better protect your privacy, we provide this notice explaining our information
practices and the choices you can make about the way your information is
collected and used.
If you have any questions or comments about this privacy
statement or the practices of this site, please contact us.
Toronto Friendship Centre
323 Dundas Street East
Information We Collect
Customer Information. In order to purchase a product
or service, you may be required to give us contact information (e.g. name, email
address), unique identifiers (e.g. password), and demographic information (e.g.
postal code). Certain information is collected in order to, among other things,
verify your identity for subsequent use of our service. If you decide to
purchase a product or service, we will need to collect certain financial
information, such as your credit card number, credit card expiration date, and
billing address. Financial information is used to bill you for products and
services. As a visitor to our web site, you may be asked for your name and email
address for various promotions. Your contact information is used to contact you
when necessary, and to send you important new information about our products and
services. Your account information is password-protected so that only you have
external access to your personal information. We will never ask you for your
password in an unsolicited phone call or in an unsolicited email. We do not
share your financial information with outside parties, other than our bank and
credit card transaction service.
IP address. We collect your Internet Protocol (IP)
address each time you visit our web site. The IP address is a unique identifier
assigned to your computer each time you connect to the internet. The IP address
is used for site traffic statistical reporting and analysis, to help diagnose
problems with our server, and to help protect our customers and ourselves from
temporarily stored information during a multi-page process, such as when placing
an order. A cookie is a small amount of data that is sent to your browser from
our server and stored on your computer's hard drive. You have the choice to
accept all cookies, or be notified when a cookie is set, or to reject all
when there is persistent data that is required to be kept from one page to
another, such as when completing an order. If you decide not to accept a cookie,
you may not be able to proceed with an order.
Server Activity. Customer logins, and other server
access activities, are monitored and analyzed to protect our server from
unauthorized login attempts.
Correspondence. We reserve the right to keep a record
of any correspondence (i.e. email or paper mail) submitted by you to
Disclosure of Information
We cannot ensure that all of your personally identifiable
information will never be disclosed in ways not described in this privacy
policy. For example, we may be required to disclose personally identifiable
information to the government, law enforcement or legal counsel (e.g. by court
In order to maximize protection of your information, we use
state-of-the-art technology to protect your data from use, misuse, or alteration
by unauthorized third parties. We use Secure Sockets Layer (SSL) protocol to
protect your personal data and secure your transactions. SSL encrypts all your
personal information, including your credit card number, name, and address, as
it is transmitted over the internet. Unfortunately, no data transmission over
the Internet can be guaranteed to be 100% secure. As a result, while we strive
to protect your personal information, we cannot ensure or warrant the security
of any information you transmit to us, and you do so at your own risk. Once we
receive your transmission, we make our best effort to ensure its security on our
terms of your customer agreement.
We are not
responsible for the privacy practices or the content of linked web sites or
other web sites hosted on our server.